questions, answered

yes — everything we sell is the real thing, sourced from genuine suppliers. no fakes, no seconds.

check the “compatible with” list on each product page — it spells out the exact models. not sure? whatsapp us your phone model and we'll confirm before you buy.

no. cod is free — you pay the same total you'd pay online, no hidden handling fee. available across serviceable pincodes (you'll see it at checkout).

we dispatch within 1–2 business days. after that, delivery usually takes 3–7 business days to metros and 5–10 across the rest of india. you'll get a tracking link the day we ship.

free over ₹499. below that it's a flat ₹49 — shown in your cart before you pay, never after.

yes — 7-day returns from the day it's delivered, as long as it's unused and in its original packaging. refunds land back on your original payment method within 5–7 business days once we receive it. full details on our returns page.

upi, credit/debit cards, net banking, wallets, or cash on delivery — all through razorpay's secure checkout. we never see or store your card details.

yes, pan-india through our courier partner. a few remote pincodes may take a little longer.

use the tracking link in your shipping email, or go to the track order page and enter your order number + the email you used at checkout.

whatsapp us for the fastest reply, or email hello@caseorbit.in — a real person gets back to you, usually within 48 hours.